Solving payment disputes
before they happen
How Berryn built Vryfi Now’s brand, 35+ app flows and a full management portal, from concept to designed ecosystem in 45 days.
Introduction
A full product ecosystem for venues where payment is delayed.
Clubs, cruise ships, and hotels share one thing in common: you don’t pay at the moment you spend.
You sign a tab. Swipe a wristband. Charge to a room. The bill comes later.
That delay creates disputes. Unauthorized charges, sub-member overspending, unclear transaction histories. It’s a legal headache for venues and a trust problem for consumers.
VRYFI NOW solves it. Real-time transaction tracking, instant dispute filing, sub-member allowance controls, and End of Visit reports, all from one app. On the other side, a full management portal gives venues complete control over clients, staff, analytics, and dispute resolution.
Opportunity
No brand, no product, no presence. Just a sharp understanding of a real problem.
Clubs, cruise ships, hotels. Anywhere payment is delayed, disputes follow.
Three problems to solve:
- 1
Spending without visibility
No real-time view of charges. The bill shows up later, too late to question anything.
- 2
Sub-member chaos
Everyone charges to one account. No one tracks who spent what.
- 3
Disputes without a process
Slow, manual, expensive. No audit trail, no resolution framework.
Solution 01
Building the brand.
Financial products live or die on credibility. VRYFI NOW needed to feel like trust.
Solution 02
The consumer app: every interaction designed to feel instant.
With tens of flows we made sure that every interaction is designed to make complex finance feel instant and obvious.
Desired result:
The biggest UX challenge: people don’t want to think about money at a club. So the app had to do the thinking for them.
Dashboard
Remaining allowance and recent transactions. Everything you need in one glance.
Transaction feed
Every charge appears the moment it happens. Filterable, searchable, real-time.
Spending control
Set spending limits for dependents and guests. Track who's spending what.
Flag charges
See something wrong? Flag it instantly. Goes directly to the venue for resolution.
Solution 03
The management portal, built for complete venue control.
Built in 10 days. A full business portal that makes the consumer app possible.
Dashboard
Member management
Dispute resolution & analytics
Staff & permissions
Reviews, profiles & reporting
Outcome
45 days. Brand identity, 35+ app flows, and a full management portal, from concept to designed ecosystem.
“Omar was great he delivered clean Product Design that matched our vision perfectly. Fast turnaround, clear communication, and results that exceeded expectations. Highly recommend.”
Services
Seen enough?
Let’s see if we are the right fit.
20 minutes. We’ll look at what you have and you decide if it’s worth moving forward.
